New Features and Enhancements as of October 17, 2024

When learners launch a Skill Benchmark from within a journey, they are now directed to continue with the journey instead of being presented with additional learning recommendations. The changes for the learner include:

• Journey controls are consistently visible above the Skill Benchmark from launch through results.
• On the results page, links in the question level details section are removed and the personalized path is omitted.
• A Continue Journey button is added to guide learners to the next asset in the journey, enhancing continuity.

When learners open the Skill Benchmark outside a journey, the benchmark behaves as usual.

You can now ensure higher learning standards by adjusting video completion thresholds to align better with your organization's goals. With this update, you have the flexibility to set completion thresholds for Skillsoft course videos only ranging from 50% (default setting) to 75% and 100%.

You can modify the setting at any time to reflect changing business requirements. If you change the completion criteria to 75% or 100%, learners must watch the video to completion before they can go ahead in the video. If they previously completed the video, it remains complete, and they can go to any point in the video at any time.

You can locate the new setting from: Site settings > Site Configuration > Completion Settings.

For more information see, Completion settings.

The following enhancements have been made so you can change how learners view the content of your library. Find these settings from Site Settings >Site Configuration > Content Settings.

• From the Areas and Subject Settings section, you see this setting: Hide search results on custom areas and subjects. This allows you to determine how your library area and subject pages display to learners by choosing not to display search results based on related items at the bottom of the page. The setting is off by default so learners can more easily find related information.
• From the Language section, you see this setting: Show English (US) content when local content is not available. This setting allows you to determine whether learners see the default English content of a custom journey when launched from an assignment or learning program if no content exists in a learner's Percipio site language or whether they see a message indicating no content exists in their chosen language.

For more information, see Content Settings.

Gain deeper insights into learner progress through content, tracks, and journeys with the new Journey Activity report. For each journey you can see the number of unique learners who accessed it, total completions, total tracks, total assets, and learning time. You can also see each learner who started the journey, the progress they have made through the content and tracks, and the time they spent learning. This new report provides a comprehensive view of all journey and track activity.

For more details, please see the Journey Activity report.

Enhance your administrative capabilities by downloading the new CSV-formatted audit report for each dynamic content. This comprehensive report includes details such as which learners answered questions, their selected answers, and the courses they are prompted to take based on their responses.

This report allows you to efficiently monitor and manage learner engagement with dynamic content, providing an overview of learner interactions and progress.

To access these reports, navigate to the dynamic content you wish to review. From the Actions icon, select View learner responses, then select Download learner responses. The report, which refreshes every 12 hours, will contain essential information such as User ID, learner names, email addresses, and the content titles recommended based on their answers.

For more details, please see View Learner Responses.

When a learner takes a CAISY simulation in the role model mode, they are asking CAISY to model the behavior that is expected in the given scenario. Because the learner isn’t practicing their own behavior in this situation, they should not be given a rating upon concluding the simulation.

To ensure the most accurate picture of how your learners are using CAISY simulations, you now see the following with regards to role model mode:

• Simulations taken in role model mode no longer show a rating in Learner Activity pages or in reports. The columns for First attempt and Last attempt ratings show no data.
• When you view the CAISY dashboard for a specific simulation, you now see Role model listed as a behavior and a corresponding status of unrated. This shows the number of learners who used the simulation in the role model mode.

For more details, please see CAISY dashboard.

To improve clarity and understanding of user metrics and to provide you with a more accurate and user-friendly experience in managing and evaluating learner activities, changes to labels include:

In the Executive Dashboard:

• On the Adoption tab, the label Active users is renamed to Total Active Users to match its meaning: People with user accounts that were in an active status for at least one day within the date range specified.
• On the Discovery tab, the label Visiting learners accessing content is renamed to Content accesses by learner by day to match its meaning that if a single learner accesses the same piece of content 5 times on five different days during the time period, it is counted 5 times. If a learner accesses the same piece of content twice on the same day, it counts as 1 access.
• On the Achievement tab, the tooltip for Unique content accesses by learner is updated to be more descriptive.

In the Executive report:

• Active Users is renamed to Active Users Today to differentiate from active users over the course of the date range.
• Inactive Users is renamed to Inactive Users Today to differentiate from inactive users over the course of the date range.

For more details, please see Executive dashboard and Executive report.

Enhancements to the external learning bulk upload process improve efficiency and transparency for a smoother and more reliable experience when uploading large files.

• The progress bar is now visible immediately upon file upload so you can track progress.
• After validation, you now see failure counts and failed records both onscreen and in downloads so you can easily find what’s wrong.
• You can now upload a maximum of 80 MB file.

For more details, please see External learning.

If you have learners who are going through a journey, but have not yet completed the full journey, and you change content in a track that they previously completed, the track goes back to a Started state. Previously, if a learner completed a track, the track remained completed. This change only impacts learners who have not completed a journey. It does not impact learners who completed a journey.

For more information, see Edit a journey.