Manage Schedule for Reminder Emails

For any assignment you create, you can schedule automatic email reminders to go to all learners who have not yet completed the assignment. When learners receive email reminders, they are more likely to complete their assignment. The learner stops receiving reminder emails when they complete the assignment.

These reminders may be on by default if your site admin turned on and configured default email reminders. No matter how default email reminders are configured or whether they are turned on or off, you can choose how your individual assignment uses the email reminders by overriding any default settings.

Note: If you add customized text for the email notification when you create the assignment, those customizations are also used in both the one-off email reminders and the reminder emails that go prior to the due date as part of the reminder schedule.

To manage the email reminder schedule for your assignment:

  1. From the left navigation bar, select Learning > Assignments. The Assignments page displays.
  2. Locate the assignment for which you want to configure the email reminder schedule.
  3. Select the more actions menu actions menu icon, gray elipse, and then Manage Schedule.
  4. You have three options at this point:
    • If the reminders are off and you want them on, select On.
    • If the reminders are on and you want them off, select Off.
    • If the assignment is on and you want to modify any default settings, make any adjustments to the three segments of reminders: Initial, Due date approaching, After due date. If you make changes that you don't like, you can select Restore to defaults to go back to the recommended frequencies.
  5. Select Save changes.These changes are saved independent of the default email reminders. Any changes to the default email reminder schedule does not impact your saved schedule changes for this assignment. If you made schedule changes to an in-progress assignment, reminders follow the criteria you set and only go to users who haven't completed the assignment.

To edit the email text for reminders coming due:

By default, learners receive the same assignment email for all reminders before the due date and a different one for assignments that are past due. For email template details, see assignment emails.

If you add customized text in the initial email notification when you created the assignment, those customizations are also used in the one-off email reminders and in the initial and due date approaching reminders that go as part of the reminder schedule. At this time you cannot edit emails that go out for assignments that are past due.

To edit email text for reminders coming due, see edit assignments.