Workday Learning Integration FAQ
The following are frequently asked questions when integrating Workday Learning with Percipio.
- General Questions
- Automated content management questions
- Content launch and consumption questions
- Tracking learner completion questions
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General Questions
 Is there a fee for the Workday Learning connector from Skillsoft?
Is there a fee for the Workday Learning connector from Skillsoft?
                                            Yes, there is a fee for Skillsoft Professional Services team to implement the Workday Learning connector. After you implement the connector, it is free to use as part of Percipio.
 Do I need to license anything additional for Workday Learning?
Do I need to license anything additional for Workday Learning?
                                            Yes. You will need to have an active subscription from Workday for Workday Cloud Connect for Learning (CCLRN) SKU. For more information and possible fees please contact your Workday Account Team.
 Do we need a Workday integration partner to setup the connector?
Do we need a Workday integration partner to setup the connector?
                                            This will depend on your specific implementation, but if you have contracted for the Workday Cloud Connect for Learning (CCLRN) SKU, your technical LMS administrator can perform the steps to configure Workday Learning.
 Do we need the Workday Learning connector if we only want to automatically synchronize learner usage data?
Do we need the Workday Learning connector if we only want to automatically synchronize learner usage data?
                                            Yes. The Workday Learning connector is the only supported method for automatically synchronizing Percipio learner usage data.
You can choose to manually export data from Percipio or use the available APIs to build your own process to import and synchronize the data if you wish.
 Do we need the Workday Learning connector if we only want to automatically synchronize the catalog of content?
Do we need the Workday Learning connector if we only want to automatically synchronize the catalog of content?
                                            Yes. The Workday Learning connector is the only supported method for automatically synchronizing Percipio content items.
You can choose to manually export data from Percipio or use the available APIs to build your own process to import and synchronize the data if you wish.
 Can I evaluate the Workday Learning connector before I decide if I want it?
Can I evaluate the Workday Learning connector before I decide if I want it?
                                             Can I see what the learner experience will be?
Can I see what the learner experience will be?
                                            Yes. If you contact your Skillsoft account team, they can share with you a short video that shows the learner experience.
 How long does it take to implement the Workday Learning connector?
How long does it take to implement the Workday Learning connector?
                                            This will depend on how prepared you are and the availability of your resources to work on the project.
To ensure your success, our Skillsoft team will work collaboratively with you during the implementation process and help you make decisions around deployment options that will work best for your configuration.
Our implementation team has defined the project schedule based on our years of experience and best practices. The project typically takes 6-8 weeks, but each project is unique and so Skillsoft will make our best effort to accommodate your schedule.
Automated content management
 Is all Skillsoft content available in Workday Learning ?
Is all Skillsoft content available in Workday Learning ?
                                            
                                                    
                                                    
 Can I select what Skillsoft content will be available in Workday Learning?
Can I select what Skillsoft content will be available in Workday Learning?
                                            Yes. During the implementation process you will work with the Skillsoft account team to select the content you wish to make available.
You will be able select by the 
It is important to note that if the content items are not loaded into Workday Learning, then usage will not be recorded in Workday Learning for these items.
 Will the Skillsoft compliance content I have be included?
Will the Skillsoft compliance content I have be included?
                                            No. 
 When will the selected Skillsoft content be available in Workday Learning ?
When will the selected Skillsoft content be available in Workday Learning ?
                                            
                                                    
 Are all Skillsoft content languages supported?
Are all Skillsoft content languages supported?
                                            Yes. All the Skillsoft content in all languages will be included in the process.
 Will new Skillsoft content be automatically added in Workday Learning ?
Will new Skillsoft content be automatically added in Workday Learning ?
                                            Yes. New Skillsoft content items will automatically be added to the Workday Learning .
 Will  updated Skillsoft content be automatically updated in Workday Learning?
Will  updated Skillsoft content be automatically updated in Workday Learning?
                                            Yes. Updated Skillsoft content items will automatically update in Workday Learning.
 Will removed or retired Skillsoft content be automatically retired in Workday Learning?
Will removed or retired Skillsoft content be automatically retired in Workday Learning?
                                            Yes. Retired Skillsoft content items will automatically be marked as inactive in Workday Learning.
 Can I customize the metadata that is loaded to Workday Learning?
Can I customize the metadata that is loaded to Workday Learning?
                                            No. Workday Learning control how the Skillsoft metadata is loaded and used.
 Will the content be organized by Percipio Subjects and Areas in Workday Learning?
Will the content be organized by Percipio Subjects and Areas in Workday Learning?
                                            
No. There is no synchronization of Skillsoft Subjects and Areas to Workday Learning
 Will the content be organized by Percipio collections or license pools in Workday Learning?
Will the content be organized by Percipio collections or license pools in Workday Learning?
                                            No. There is no synchronization of Skillsoft Collection information to Workday Learning.
Content launch and consumption
 Will my learners have to re-authenticate to Percipio when they launch the content from Workday Learning ?
Will my learners have to re-authenticate to Percipio when they launch the content from Workday Learning ?
                                            Using SAML Single Sign-on (SSO) means that learner’s access to the content in Percipio should be seamless. This is dependent on how your SAML system is configured.
 Will I need to create and manage my learners in Percipio?
Will I need to create and manage my learners in Percipio?
                                            No. Using our recommended SAML configuration means that a Percipio learner account will be created the first time the learner accesses content. The learner account is populated with the SAML information your system supplies. Subsequent accesses will update the Percipio account based on the data from your SAML system.
You can also choose to setup an automated feed from your HR systems to add additional learner information to Percipio, if all the information is not available in your SAML system
 How are content searches, discovery, and recommendations managed through Workday Learning ?
How are content searches, discovery, and recommendations managed through Workday Learning ?
                                            Workday Learning uses the metadata about Skillsoft content delivered through the Automated Content Management process. Workday Learning has its own algorithms for displaying content, handling learner's searches, and providing content recommendations which is different from Percipio.
 If I assign content to learners in Workday Learning, will this be shown as a Percipio assignment as well?
If I assign content to learners in Workday Learning, will this be shown as a Percipio assignment as well?
                                            No. There is no synchronization of Workday Learning assignments to Percipio.
 Will my learners be able to browse by Percipio subjects and areas in Workday Learning ?
Will my learners be able to browse by Percipio subjects and areas in Workday Learning ?
                                            No. There is no synchronization of Skillsoft subjects and areas to Workday Learning
 Where can my learners discover and launch content from?
Where can my learners discover and launch content from?
                                            Learners will be able to discover and launch content from:
- Workday Learning web
- Workday Learningmobile app
- Percipio web
- Percipio mobile app
- Any Percipio add-ons or plug-ins, such as Percipio for Microsoft Teams or Percipio ELSA browser plug-in
 Can I control who will see the content in Workday Learning ?
Can I control who will see the content in Workday Learning ?
                                            Yes. 
 Can I control what Percipio collection or license a learner has access to in Workday Learning?
Can I control what Percipio collection or license a learner has access to in Workday Learning?
                                            No. There is no synchronization of Skillsoft collection information to Workday Learning and so it is not possible to assign a Percipio license via Workday Learning .
You can assign licenses in Percipio, but learners may find content items in Workday Learning that they will not have access to in Percipio.
 Can I launch content from the Workday mobile app?
Can I launch content from the Workday mobile app?
                                            Yes. You can launch and complete content in the Workday mobile app. After you complete it, you cannot relaunch the content in the mobile app. However, you can relaunch the content on a desktop device.
Learner completion tracking
 Will the learner’s in progress content be recorded in Workday Learning if they access the content directly in Percipio?
Will the learner’s in progress content be recorded in Workday Learning if they access the content directly in Percipio?
                                            
                                                    
 Will the learner’s completion be recorded in Workday Learning  if they access the content directly in Percipio?
Will the learner’s completion be recorded in Workday Learning  if they access the content directly in Percipio?
                                            Yes. Workday Learning
 How do learners complete Skillsoft content?
How do learners complete Skillsoft content?
                                             When will the learner’s usage be available in Workday Learning ?
When will the learner’s usage be available in Workday Learning ?
                                            Percipio sends usage to Workday Learning within a few seconds of it occurring in Percipio.
 Will administrators be able to use Percipio Analytics to report on learners?
Will administrators be able to use Percipio Analytics to report on learners?
                                            Yes. The learner’s usage is tracked and available to report on using Percipio Analytics. Admins can also see the learner activity data in Workday Learning .
 What usage data is available in ?
What usage data is available in ?
                                            The following usage data for a learner and piece of content is available in :
| Workday Learning Value | Skillsoft Usage Data | 
| Status | Completed - Learner has met the completion criteria for the Skillsoft Content Incomplete – Learner has not met the completion criteria for the Skillsoft Content | 
| User score | If the Skillsoft content item has an associated assessment the score achieved. Some Skillsoft Content Items such as Books do not have scores, in this case this is empty. | 
| Time spent | The total time the learner has spent on the content. | 
| Completion date | The date the learner first met the completion criteria for the content. |