TPLMS Logging page allows you to enable debug level logging for Web Services and RO Launch functions You can retrieve and view the debug log files through the OLSA Admin tool Retrieve Log Data.
The Retrieve Log Data page allows you to filter, view, and download the results of of log files.
Select Retrieve Log Data tab under Troubleshooting and Debugging.
The Retrieve Log Data page displays.
Select one or both of the following filter options:
Source – Select one of the options from the drop-down list
Timestamp – Enter the date and time range, specifying values for Start Date, Start Time, End Date, and End Time.
Select one or both of the following:
View Log Data - OLSA Admin generates the report and displays it in a new window.
Download Log Data - Enter the location to save the file. OLSA Admin generates the log report in CSV format and saves it to the specified location.
The following is an example of the View Log Data:
The Log Data contains the following information:
Column Name
Description
Date
This is the message posted date. The default value is the current date.
Time
Severity
This indicates the type of message, for example, ERROR, INFO, TRACE or DEBUG.
Source
This indicates the source of the generated message.
Class Name
This indicates the class that generated the message and corresponds to the class name generated in the TRACE and DEBUG level messages.
Thread Name
This indicates the thread name that generated the message and corresponds to the thread name generated in the ERROR. INFO, TRACE or DEBUG level messages.
Method Name
This indicates the method where the message originated and corresponds to the method name generated in the TRACE and DEBUG level messages.
Message
This indicates the actual log message.
Note: This menu option, TPLMS Logging, is only available to SuperAdmin users.
Setting Logging for Web Services
To set logging for Web Services, select one of the following log levels using the Log Level drop-down, and click Set Log Level:
Level
Description
Error
Returns errors or exceptions that happen during the Web Service call execution.
Info
Returns the request parameters from the web service call and the response sent back to the web service call.
Debug
This returns the entering and exiting messages of methods and detailed information related to web service calls.
Trace
This returns debug messages when entering and exiting a block of code.
Setting Logging for RO Launch
To set logging for RO Launch, check the Enable olsa_enable_debug checkbox, and click Submit.
Retrieve Log Data. 
