Retrieve Log Data

The Retrieve Log Data page allows you to filter, view, and download the results of of log files.

Select Retrieve Log Data tab under Troubleshooting and Debugging.
The Retrieve Log Data page displays.
Select one or both of the following filter options:
- Source – Select one of the options from the drop-down list
- Timestamp – Enter the date and time range, specifying values for Start Date, Start Time, End Date, and End Time.
Select one or both of the following:
- View Log Data - OLSA Admin generates the report and displays it in a new window.
- Download Log Data - Enter the location to save the file. OLSA Admin generates the log report in CSV format and saves it to the specified location.

The following is an example of the View Log Data:

OLSA Log Retrieval

The Log Data contains the following information:

Column Name	Description
Date	This is the message posted date. The default value is the current date.
Time
Severity	This indicates the type of message, for example, ERROR, INFO, TRACE or DEBUG.
Source	This indicates the source of the generated message.
Class Name	This indicates the class that generated the message and corresponds to the class name generated in the TRACE and DEBUG level messages.
Thread Name	This indicates the thread name that generated the message and corresponds to the thread name generated in the ERROR. INFO, TRACE or DEBUG level messages.
Method Name	This indicates the method where the message originated and corresponds to the method name generated in the TRACE and DEBUG level messages.
Message	This indicates the actual log message.