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Activate Pending Users

If your site has been configured to allow self-registration but to require the approval of an administrator for all self-registered users, you must activate those users before they can log in.

To activate users with pending registrations

  1. Click Users & Groups | Pending Registrations on the navigation bar.

    Pending Registrations page with pending users shown

    By default, the Pending Registration page lists all users who need their self-registrations approved by an administrator. Sometimes this list can be long.

  2. If desired, narrow the list of pending users by searching for those that match your criteria. For information on using the search controls, see Find a User.

    The list of pending users is filtered to include only those that match the criteria you specified.

    Note: To view additional details for a user, move your mouse over the user's user name. To change the sort order for a column, click the column header. To restore the view to include all pending users, click Refresh Display.

  3. Approve the self-registrations of one or more users by doing the following:
    1. Select the check box beside each user's user name.
    2. Click Register.
    3. Click OK to confirm the activation of the selected users.

    An email is sent to each user with his or her username and password for logging in to the site.

  4. Reject the self-registrations of one or more users by doing the following:
    1. Select the check box beside each user's user name.
    2. Click Deny.
    3. Click OK to confirm the rejection of the selected users.

    An email is sent to each user to inform him or her of the rejection of their self-registration.

 
Last Updated: 8/23/2012 10:29:22 PM