Custom Content

Your admin or manager may add company-specific content to your site to help you have a personalized experience all from one location. They can add things like:

  • Custom courses
  • Links to a website, blog posts, or YouTube videos
  • Documents, presentations, job aids, or other videos

You can find these custom content items from the web or from the mobile app when you search and use the Type and Content Source filters or when you browse the library in channels and journeys.

Get credit for completing the item

Your admin has two choices for completion when they add custom content. They can choose:

  • Mark as complete: you manually mark it as complete after you launch it.

    Custom content configured with the setting When learner marks as complete, can be marked complete in two ways depending on where you launch the content from:

    • If you launch custom content from a channel or journey and that custom content has been configured with the setting for you to mark it as complete, you see a Mark as complete option on the card.

      Screenshot of content card that has the option to Mark as Complete once it has been started.

      1. You must launch the content before the Mark as completed button becomes active.

      2. After you select the Mark as completed link, the content title displays on your Learning Activity page and the content card shows Completed. Items marked as completed cannot be undone.

      3. If your administrator selected the Learning time entry setting, you are prompted to enter the amount of time you spent learning in the item when you mark it complete. If you enter your time, it counts in your Activity and toward your learning goals.

        If you choose not to enter your learning time, you can always do that later from your Learning Activity page and the Actions menu actions menu icon, gray elipse for that item.

    • If you launch custom content from search results and that custom content has been configured with the setting for you to mark it as complete, you must mark it complete from your Learning Activity page. There is not a Mark as complete option on the card in search results.

      1. After you launch the item, the card may show that the item is started depending on the type of custom content.

        Content card that reads started next to the content type at the top.

      2. At this point you can access it from your Learning Activity page from left navigation bar.

        Screenshot of Learning Activity page. The Actions menu dropdown is open for one piece of content. Mark as Completed is one option in the dropdown.

      3. Locate the item in the list and select Actions.
      4. Choose Mark as completed. Items Marked as Completed cannot be undone.
      5. If your administrator selected the Learning time entry setting, you are prompted to enter the amount of time you spent learning in the item when you mark it complete. If you enter your time, it counts in your Activity and toward your learning goals.

        If you choose not to enter your learning time, you can always do that later from your Learning Activity page and the More actions menu for that item.

  • Complete on launch: item becomes complete as soon as you launch it

    If you launch custom content from within a channel, journey or from search results and it is configured to complete on launch, then as soon as you launch it, the item is marked complete. You see the status change on the content card and in your Learning Activity page.

    If your administrator selected the Learning time entry setting, you can enter the amount of time you spent learning in the item. You can do that in one of two ways:

    • From your Learning Activity page, select the Actions menu actions menu icon, gray elipse and then select How long did this take?
    • From the content card, select the Actions menu actions menu icon, gray elipse, then select How long did this take?

Restart a custom course

If you need to take a custom course again to meet a business requirement or to update a completion certificate, you can restart it. This is called a multiple completion. You can also restart a Skillsoft course.

When you restart a course, you see a new record in your Learning Activity without any previous progress or test scores. You are starting the course from the beginning like you never took it before. You must meet all completion criteria again to complete it. When you complete a course that you restarted, you can retrieve an updated certificate of completion with a new date. Your Digital Badge remains the same.

To restart a custom course:

  1. Locate the custom course you already completed by searching or browsing to it.

  2. From the Actions menu, actions menu icon, gray elipse, of the content card, select Restart course.

    Screenshot of course card. The Actions menu dropdown is open, and restart course is one of the options in the dropdown.

  3. You are prompted to confirm you want to restart. Select Restart course to create a new record for this course or Cancel to return to the open course and review videos and resources or retake the test.