Accessibility

The platform contains both accessible and non-accessible content because Skillsoft makes partner content packages available for customers to license. Skillsoft makes no WCAG accessibility claims for any of the content contained within these packages. Partner content is not covered by the Skillsoft WCAG Accessibility Conformance Reports (ACRs).

The following content is not accessible and is not covered under the Percipio LP WCAG ACRs:

• Global Knowledge on demand courses
• Global Knowledge Instructor Led Training (ILT) classes
• Microsoft Learn Courses
• MIT SMR Webinars
• AWS Digital courseware authored by AWS
• Practice Labs Systems labs and test preps
• Skillable (formerly Learn on Demand Systems (LODS)) labs
• CyberVista practice tests
• Open Content which includes externally linked content provided by a variety of sources

You have the option to configure the platform for your organization so that only accessible content is available to your users. To show only accessible content:

1. Go to Site Settings, then Site Configuration and Content Settings.
2. Under the Included Content section, uncheck Content that does not conform to accessibility standards.
3. Select Save changes.

You can review the accessibility status of any content item by checking the WCAG column in your All content listing by collection report. If the value shows True, the item conforms to accessibility standards.

To access the report:

1. From the admin view, select Analytics.
2. Open the All reports tab.
3. Under the Content section, select All Content Listing.
4. Specify your filter and run the report.
5. Select Columns and ensure the WCAG column is selected.

The notes and highlighting feature for books and book summaries does not yet conform to accessibility standards. You have the option to disable it if required.

To disable note taking and highlighting in books:

1. From the admin view, go to Site Settings> Site Configuration > Site features.
2. Under Feature Settings, uncheck Allow learners to take notes and make highlights in books.
3. Select Save changes.

The Ask a Mentor feature includes an email feature which is not fully accessible. You have the option to disable it if required.

To disable mentoring:

1. From the admin view, go to Site Settings> Site Configuration > Site features.
2. Under Feature Settings, uncheck Ask a Mentor – Channel level access and Ask a Mentor – Course level access.
3. Select Save changes.

Many English (US) language courses support the translation of closed captions into other languages. You can choose whether to make these translations available to users.

1. In the admin view, go to Site Settings > Site Configuration > Content Settings.
2. Under Language Settings, select Allow automated translated closed captions when playing courses that are in English (US) and select the checkboxes for the required languages.
3. Select Save changes.

Learners can choose to see captions in any of those languages for courses that support this feature, by selecting them from the Captions menu in the player toolbar.

Closed captions are machine-translated and fluency may vary. Translations do not apply to in-video text, knowledge checks, or course tests. This feature is only available for Skillsoft courses, not custom courses or Skillsoft compliance courses.

The platform allows you to have up to 5 promotional banners. By default, auto scrolling of the banners is turned on for all users. We recommend that screen reader users switch auto play off to give them better control.

To turn off auto play, you can choose to:

• Let users know that they can turn off auto scrolling themselves using the pause control in the banner. Users who find the continuous movement uncomfortable or who might need more time to read the banner contents may choose to turn off auto scrolling. The user override setting persists until they change it.
• Turn off the auto scroll setting for all users.
  1. Go to Site Settings, then Site Configuration and Site Features.
  2. Unselect Automatically scroll banner promotions. Users can still opt to override the setting by selecting play in the banner to enable auto scrolling for themselves. The user override setting persists until they change it.

When in the Skillsoft course player, we recommend that screen-reader users switch video auto play off to give them better control over the starting of videos. The auto play setting controls the resumption of a video which the user has already started playing, and the automatic starting of the next video when the previous video has completed. The setting persists for the current and subsequent sessions.

To turn video auto play off:

1. Within a course player, select Settings.
2. Locate Autoplay, then switch the toggle off.

The following Skillsoft Percipio Platform voluntary product accessibility template (VPAT) provides details on how the accessibility features of the listed content, platforms, players, and portals help customers address Section 508 and WCAG 2.0 (A and AA) accessibility requirements.

Percipio LP VPAT WCAG v2.0

Percipio LP VPAT WCAG v2.1

If your Skillsoft Platform solution has content collections incorporating Codeademy content hosted on Codecademy.com, then the Codecademy Enterprise VPAT is also applicable.

The following Skillsoft Percipio Platform voluntary product accessibility template (VPAT) provides details on how the accessibility features of the listed content, platforms, players, and portals help customers address WCAG 2.2 (A and AA) accessibility requirements.

Percipio LP VPAT ACR WCAG v2.2

If your Skillsoft Percipio Platform solution has content collections incorporating Codeademy content hosted on Codecademy.com, then the Codecademy Enterprise VPAT is also applicable.

The following Skillsoft Percipio Platform voluntary product accessibility template (VPAT) provides details on the accessibility conformance of the Percipio Mobile App.

Percipio Mobile App WCAG 2.1 VPAT

The following sets of VPATs detail the accessibility conformance of Compliance.

For Compliance users who access compliance courses from the Skillsoft Platform interface, the following VPAT applies:

• Self-paced Courses in the Compliance player WCAG 2.2 VPAT

For Compliance users who access compliance courses from the Percipio Compliance interface or for Content Integration users, the following VPATs apply:

• Percipio Compliance Learner VPAT, WCAG 2.1
• Self-paced Courses in the Compliance player WCAG 2.2 VPAT
• Self-paced Courses in the Java free (RIA) player, WCAG 2.0 (applies to non-video)
• Certitude (VPAT pending)

For Skillport or OLSA users of Compliance courses, the following VPAT applies: Self-paced Courses in the Java free (RIA) player, WCAG 2.0.

The following Skillsoft Coaching voluntary product accessibility template (VPAT) provides details on the accessibility conformance of Skillsoft Coaching.

Skillsoft Coaching WCAG 2.2 VPAT

The following Codecademy Enterprise voluntary product accessibility template (VPAT) details the accessibility conformance of the Codecademy Enterprise Learner experience, covering both Codecademy content and platform, either accessed directly from Codecademy.com or from the Skillsoft Platform.

Codecademy Enterprise WCAG 2.2 VPAT