Channel Detail by User Report

The Channel Detail by User report provides a detailed look of user activity of assets within your Percipio channels.

Specify filters, then select Run report to view the report data in the current window.

To download your report with selected filters, you must select Run report first before you select Download report. After you chose Download report, a message displays with a link to the Reports download tab. Select the link to view the CSV download progress and/or open the CSV file. If you do not run the report first, the CSV download uses the default filters.

Filters

  • Date filters: The Date filters apply to all data presented in the Channel User Details report.
    • Date Range Presets: A drop-down list of date ranges that filters the data to the selected range. Select Custom to enter specific dates.
    • Start: Instead of using a Date Range preset, use this to specify a start date. When you enter a Start date, the Date Range Presets filter changes to Custom.
    • End: Instead of using a Date Range preset, use this to specify an end date. When you enter an End date, the Date Range Presets filter changes to Custom.
  • Channel Type: Select whether you want to see all channels, only Skillsoft channels, or only custom channels in your report data.
  • Language: Select only one option from the drop-down list. All Languages is set by default.
  • Audience: Predefined group of users. Enter the name of an audience and then select it from the list. You can display the data for multiple audiences at the same time by entering more than one audience name.
  • User: Individual with a Percipio user account. Enter a user's name to filter the report to include that user.
  • Channel: Type a channel name in the field to filter the report to only that channel. This filter is single-select only.

Columns

The following columns are available in the Channel Detail by User report:

  • AREA: The library area that contains the subject to which the channel is associated.
  • SUBJECT: The library subject that contains the channel.
  • CHANNEL: The name of the channel.
  • CHANNEL TYPE: The type of channel (Skillsoft or Custom). Skillsoft channels are stock channels, and custom channels are those built specifically for or by your organization.
  • CHANNEL UUID: A unique identifier for a channel. Channel UUIDs are mapped to activity codes in SumTotal Learn and are also used with third-party learner management systems.
  • USER ID: The value entered in the User ID field. It is used to identify a user inside Percipio.
  • FIRST NAME: The value entered in the First name user attribute. Usually the user's first name.
  • LAST NAME: The value entered in the Last name user attribute. Usually the user's last name.
  • CONTENT ID: Unique identifier for the Skillsoft content item.
  • CONTENT UUID: A unique identifier for a specific content asset. Content UUIDs are mapped to activity codes in SumTotal Learn and are also used with third-party learner management systems.
  • CONTENT TITLE: The title of the asset.
  • ASSET TYPE: The type of asset. Types may include assessment, audiobooks, audio summaries, books, book summaries, course, journey, linked content, scheduled content, and video. When you see the asset type for linked content, it could be associated with any of following Skillsoft content types: AI simulator, cheatsheets, interactive courses, test preps, labs, bootcamps, partner content and any custom content items you added. When you see the asset type, scheduled content, it could be associated with any of following Skillsoft items: live courses or live events. When you see the asset type, assessment, it is associated with the content type of Skill Benchmarks.
  • LANGUAGE: The language of the asset. Available languages and their codes are listed here.
  • TECHNOLOGY TITLE: The title of the content technology (such as Mac, Linux, etc.).
  • TECHNOLOGY VERSION: The version of the content technology (such as Excel 2018, Windows 10, etc.).
  • CATEGORY: The label of a linked content item.
  • SOURCE: The source of the content item.
  • TOTAL ACCESSES: The total number of times within the filtered date range that content was accessed. For example, if a learner launches the same course 3 times within the specified date range, the total accesses is 3.
  • LAST CONTENT ACCESS DATE: The date when the user last accessed content within the specified date range.
  • TOTAL DURATION: The total amount of time all users spent in a channel. Time is listed in (00h00m00s) format.
  • ESTIMATED DURATION (HHMMSS): Total estimated amount of time it takes a learner to complete the specified content. Time is listed in (00h00m00s) format.
  • STATUS: The status of the content based on user progress. The status is not impacted by the Date filters. For all content items you could see Started or Completed. For live courses, you may also see the following values in the Status column: Registered, Approval pending, Canceled, Denied, and Wait listed. When learners restart a course, you see either Restarted or Completed.
  • COMPLETION DATE: The date the user completed the content. This date is not impacted by the Date Range Presets filter. The time stamp of t00:00:00Z is expected.
  • EMAIL ADDRESS: The value entered in the Email address user attribute; the user's email address.
  • User Attributes (varies): These fields are defined by (and are unique to) your organization. For more information, see User Attributes. If you are using an attribute type of Percipio User, the value in the field can be either first and last name, email address, login ID, or external user ID. The value that appears depends on what has been specified for the individual user.