Platform Safelist Requirements
Skillsoft makes extensive use of Content Delivery Networks (CDN). Using a CDN provides you with the best possible experience by connecting to a location geographically closer to your users than our primary data center in the United States. However, this makes it impossible to provide IP address ranges that cover all the possible locations of these servers.
In addition, Skillsoft tries to declare all fully qualified domain names (FQDNs) used in our hosted solutions. We may introduce new FQDNs under the *.percipio.com domain at any point without notification. If you rely on safelisting to allow access to Skillsoft’s Percipio solution, we recommend using the *.percipio.com domain level to minimize the opportunity for unexpected disruptions.
Percipio Platform Requirements (and Compliance Suite)
To use Percipio without incident, ensure you have the following:
| Required or Optional |
Feature or Function |
Web Domain |
Email Domain |
IP Address Range |
TCP Port |
Comments |
|---|---|---|---|---|---|---|
| Required | Percipio core learning platform | *.percipio.com |
noreply@percipio.com no-reply@percipio.com |
US Deployment 192.190.134.1 – 192.190.134.254 EU Deployment 192.190.135.1 – 192.190.135.254 |
443 | SaaS hosted in AWS |
| Required | Core platform content delivery network (CDN) |
cdn1.percipio.com cdn2.percipio.com cdn3.percipio.com |
NA | See comments | 443 | Fastly has an API to get IP addresses of their systems (https://api.fastly.com/public-ip-list). The IP addresses are dynamic and are subject to change. |
| Required if you have Compliance Suite | Percipio Compliance |
*.skillsoftcompliance.com *.percipiocompliance.com cdnuscompliance.percipio.com |
skillsoftcompliance.noreply@skillsoft.com |
170.52.44.1 – 170.52.47.254 216.245.129.113 – 216.245.129.118 |
443 | Percipio Compliance is a feature within Skillsoft's Percipio learning platform that specifically manages and delivers mandatory training for regulatory and legal requirements. |
| Optional | Digital Badging |
US Deployment skillsoft.digitalbadges.skillsoft.com EU Deployment skillsoft.digitalbadges-eu.skillsoft.com |
support@credential.net support@accredible.com |
NA |
443 |
Service provided by third party named Accredible. |
| Optional | Customer admin file activities |
*.s3.amazonaws.com (If needed, see this detailed list of s3 sites) |
NA | NA | 443 |
S3 is used directly by admins to:
|
| Optional | Email notifications from Percipio | NA |
no-reply@skillsoft.com no-reply@percipio.com noreply@skillsoft.com do_not_reply@skillsoft.com skillsoftcompliance.noreply@skillsoft.com |
NA |
NA | Percipio email notifications are automated emails sent to users for learning and administrative purposes, such as reminders for assignments, updates on enrolled learning programs, and new content recommendations. |
| Optional | Learning Edge | https://sphere.skillsoft.com |
no-reply@skillsoft.com learning.edge@skillsoft.com |
NA | NA | Learning Edge is Skillsoft's online community user's group |
| Optional |
*.salesforce-scrt.com *.salesforceliveagent.com *.force.com *.salesforce.com *.staticforce.com skillsoft.my.site.com |
NA |
NA |
443 |
See the Salesforce Experience Cloud Domains site for more information, or if needed, the Experience Cloud IP Addresses. |
|
| Optional | Course feedback |
US Deployment *.skillsoftcompliance.com EU Deployment *.skillsoftcompliance.eu |
NA | N/A | 443 | Launch course evaluation forms for Skillsoft courses. |
| Optional | SFTP import and export |
US Deployment *.skillport.com EU Deployment *.skillport.eu |
US Deployment
170.52.44.1 – 170.52.47.254 EU Deployment 192.190.135.1 – 192.190.135.254 |
22 | When using Skillsoft's SFTP services for Percipio user imports, progress, or content exports | |
| Optional | Codecademy |
*.codecademy.com; *.cc-propeller.cloud fonts.gstatic.com *cc-le-cf.com codecademy-prod.s3.amazonaws.com |
NA | NA | 443 | Web Sockets on wss://enterprise.propeller.cc-le-cf.com/ wss://*.enterprise.cc-propeller.cloud/ |
Percipio Compliance 1.0 Requirements
To use Percipio Compliance without incident, ensure you have the following:
| Required or Optional |
Feature or Function |
Web Domain |
Email domain |
IPs for Skillsoft servers |
Port |
Comments |
|---|---|---|---|---|---|---|
| Required | Compliance |
US Deployment *.skillsoftcompliance.com EU Deployment *.skillsoftcompliance.eu |
skillsoftcompliance.noreply@skillsoft.com |
US Deployment 170.52.44.1 – 170.52.47.254 216.245.129.113 – 216.245.129.118 EU Deployment 192.190.135.1 – 192.190.135.254 |
443 |
Leverages Skillsoft private cloud environment hosted SAAS and CDN.
|
Skillsoft Coaching
To use Skillsoft Coaching without incident, ensure you have the following:
| Required or Optional |
Feature or Function |
Web Domain |
Email Domain |
IP Address Range |
TCP Port |
Comments |
|---|---|---|---|---|---|---|
| Required | Skillsoft Coaching |
skillsoftcoaching.zoom.com skillsoftcoaching.percipio.com enterprisecoaching.percipio.com skillsoftcoachingcdn.percipio.com |
noreplycoaching@percipio.com |
NA | 443 | Used for coaching sessions |
LX Design Studio
To use LX Design Studio without incident, ensure you have the following:
| Required or Optional |
Feature or Function |
Web Domain |
Email Domain |
IP Address Range |
TCP Port |
Comments |
|---|---|---|---|---|---|---|
| Required | Learning Experience (LX) Design Studio |
*.percipio |
NA |
NA | 443 | LX Design Studio is an AI-powered content creation platform within Skillsoft Percipio, a larger learning management and experience platform. LX Design Studio allows organizations to easily and quickly create customized learning content for their employees. |
Certitude requirements
To use Certitude without incident, ensure you have the following:
| Required or Optional |
Feature or Function |
Web Domain |
Email domain |
IPs for Skillsoft servers |
Port |
Comments |
|---|---|---|---|---|---|---|
| Required | Certitude (all versions) |
US Deployment *.skillsoftcompliance.com EU Deployment *.skillsoftcompliance.eu |
NA |
US Deployment 170.52.47.30 – 170.52.47.216 EU Deployment 192.190.135.1 – 192.190.135.254 |
443 | Leverages Skillsoft private cloud environment hosted SAAS and CDN |
Customer Admin Files s3.amazonaws Details
To use the following features within Percipio without incident, please ensure to safelist the web domains.
| Optional or Required | Function/Feature | Web Domain | Email Domains | IP Address/Range | Ports | Comments |
| User upload and download Audience upload and download ILT |
US Deployment https://skillsoft-prod-ucm-application.s3.us-east-1.amazonaws.com EU Deployment https://skillsoft-prod-ucm-application-eu.s3.eu-west-1.amazonaws.com |
NA | NA | 443 | ||
| Content image uploads Content package/folder/file upload |
US Deployment https://skillsoft-prod-cp-quarantine.s3.amazonaws.com/ EU Deployment https://skillsoft-prod-quarantine-eu.s3.amazonaws.com |
NA | NA | 443 | ||
| Reporting downloading |
US Deployment https://ssoft-usw2-prod-ras-reports-store.s3.amazonaws.com https://ssoft-use1-prod-ras-reports-store.s3.amazonaws.com EU Deployment https://ssoft-euw1-prod-ras-reports-store.s3.amazonaws.com https://ssoft-euc1-prod-ras-reports-store.s3.amazonaws.com |
NA | NA | 443 | ||
| Reports external learning and Certification uploads |
US Deployment https://ssoft-usw2-prod-external-learning.s3.amazonaws.com https://ssoft-use1-prod-external-learning.s3.amazonaws.com EU Deployment https://ssoft-euw1-prod-external-learning.s3.amazonaws.com https://ssoft-euc1-prod-external-learning.s3.amazonaws.com |
NA | NA | 443 | ||
| Content configuration |
US Deployment https://ssoft-use1-prod-compliance-quarantine.s3.us-east-1.amazonaws.com/ https://skillsoft-prod-compliance-application.s3.us-east-1.amazonaws.com/ EU Deployment https://ssoft-euw1-prod-compliance-quarantine.s3.eu-west-1.amazonaws.com/ https://skillsoft-prod-compliance-application-eu.s3.eu-west-1.amazonaws.com |
NA | NA | 443 | ||
| Bulk import of SMEs |
US Deployment https://ssoft-use1-prod-qna-lptech-application .s3.amazonaws.com EU Deployment https://ssoft-euc1-prod-qna-lptech-application.s3.amazonaws.com |
NA | NA | 443 | ||
| LXDS CAISY for Conversation and Knowledge Sources |
US Deployment https://ssoft-use1-prod-lx-studio.s3.us-east-1.amazonaws.com/ EU Deployment https://ssoft-euc1-prod-lx-studio.s3.eu-central-1.amazonaws.com/ |
NA | NA | 443 | ||
| LXDS CAISY for Presentation |
US Deployment https://ssoft-use1-prod-aud-conv-practice-media-store.s3.us-east-1.amazonaws.com EU Deployment https://ssoft-euc1-prod-aud-conv-practice-media-store.s3.eu-central-1.amazonaws.com |
NA | NA | 443 | ||
| LXDS Vector DB |
US Deployment https://ssoft-use1-prod-vector-db.s3.us-east-1.amazonaws.com/ EU Deployment https://ssoft-euc1-prod-vector-db.s3.eu-central-1.amazonaws.com/ |
NA | NA | 443 |