Grant Waivers to a User

You can grant a waiver from one or more learning assets in a learning program to one or more users. A waiver from an asset applies to all of the user's enrollments in the learning program; even if the user withdraws and then enrolls again, the waiver remains. In addition, if the user is enrolled in the learning program both individually and due to membership in a group that is enrolled, the waiver applies to both enrollments.

Note: You can grant waivers from assets on a per-learning program basis. If an asset is used in two learning programs, a waiver from the asset in one learning program does not automatically apply to the same asset in the other learning program.

Click Users & Groups > Enrollments and Waivers on the navigation bar.
The Manage Enrollments and Waivers page displays.
Click the asset for which you wish to grant waivers.
Click Manage Waivers.
The Manage Waivers page displays:

Note: If the list of learners is long, it can be helpful to filter the display to include only those learners who meet specific criteria. For this reason, use the columns in the table to apply filters in the same way that you can on the Manage Enrollments page. For information on working with these filters, see Manage Information in Tables.
Select the user for whom you want to grant the waiver, and click Grant Waiver.
The Grant Waiver dialog box displays, which lists all the learning assets in the learning program or Live Learning course (LLC) for which completion can be determined.
Select all the assets for which you want to grant a waiver.
Click Waive. The Waive Resource dialog box displays:
Enter the reason for the waiver.
Click OK. The Waive Resource dialog box closes, and the Grant Waivers to Multiple Users dialog box updates to reflect the granted waivers.
Note: Waivers cannot be revoked once granted. Repeat these steps for each additional asset for which you want to grant a waiver.
Click Exit.

Click Users & Groups > User Management on the navigation bar.
Find the user for whom you want to grant a waiver, then select the user.
In the right pane, click the Enrollments and Waivers tab.
The enrollments for the selected user display:
Select the check box beside the learning program for which you want to grant a waiver, and click Grant Waiver.
The Grant Waiver for User dialog box displays:
Select all the assets for which you want to grant a waiver.
Click Waive. The Waive Resource dialog box displays:
Enter the reason for the waiver.
Click OK. The Waive Resource dialog box closes, and the Grant Waiver for User dialog box updates to reflect the granted waivers.
Note: Waivers cannot be revoked once granted. Repeat these steps for each additional asset for which you want to grant a waiver.
Click Exit.