The graphic is a result of many users recommending that title. When title receives many yes votes, its cover will be decorated with a seal. There are three possible seals:

• A seal outlined in red with a green checkmark indicates many yes votes from the overall community.
• A blue outlined seal with an orange checkmark indicates many yes votes from within the user’s organization’s community.
• A title that has received many yes votes from both communities will receive both seals.

For more information visit the Recommended Titles section on the help page.

Trial memberships to Books24x7 are designed so that you can get a good feel for the content that we offer, the quality of our search engine, our personalization tools, and the overall responsiveness of our site. During your trial you will be able to evaluate all of these features. While every page of every title will be available, you will not be able to view full content through a free trial. If you would like to incorporate this functionality into your trial, contact our sales department and we will be happy to evaluate your request.

Those xxx's could be a response to our system noticing activity on your subscription with Books24x7 that suggests you may be harvesting content for offline viewing or use. You may not be aware that the Membership Agreement prohibits the use of any browser accelerating tool or scripts on the service, in order to protect the copyright interests of the publishers. We want you to enjoy the service as an online resource. Users who download content will receive scrambled text.

Yes. Click on "Forgotten your login information?" from the login form to have a temporary password emailed to you. Please keep in mind the following:

• The password reminder feature is often disabled for customers who login from institutional or corporate web sites, intranets, portals and LMSs including SkillPort. If this applies, you will need to contact your institution with password requests.
• You must submit the email you registered with to receive your temporary password.
• You must have cookies enabled to login and change your password.
• If your temporary password does not arrive, check your Junk Email folder to see if the message was filtered.
• If you lose your temporary password email, simply request a new temporary password.

Yes. User-defined folders can be created and titles can easily be moved around within them. See the Personal Folders for more details.

As a rule, the majority of titles and chapters are currently not available for download due to publisher copyright restrictions. However, select publishers do allow downloads, see next FAQ item for more details. For all other books we suggest that you purchase the printed title, or an e-book version if available, from one of the many online booksellers or directly for the publisher. To be connected with a third-party bookseller, click on the "Purchase title" browse tool when you are browsing the content of a specific publication.

Although most books do not offer PDF downloads, those that do will display the download browse tool in the tool bar.

1. If your subscription allows, PDF downloads are offered at the chapter level for most titles through the Chapters to Go™ feature. If Chapters to Go are available for a given title, this icon will appear to the right of the cover graphic when viewing a chapter.
2. Complete title PDFs are available to download for titles from the following collections:
   • AnalystPerspectives
   • ExecSummaries
   • ExecBlueprints
3. Chapter level PDFs are available to download one chapter at a time. The following publishers offer chapter level PDFs:
   • IBM RedBooks
   • Skillsoft Press

   When viewing titles that offer chapter level PDFs, the download browse tool appears only when viewing a chapter.

   

'Archive' indicates that the title is dated and newer content may be available. An archive title is not removed from the site and remains fully accessible since it may contain information a user needs.

Criteria used to determine archive status include:

• Covers an old version of software
• The copyright date
• Newer edition of the same title available on the site
• A topic which has become irrelevant (e.g., Y2K)

Bookshelves are not affected by archiving.

Click the Account Info tab on the top navigation bar. Within the Settings menu, you will have the opportunity to change your name, email address, and password, along with preferences such as type of email notification, and how you'd like your book lists displayed.

Refer to Browser Settings.

When using the Books24x7 search engine (or most others, for that matter), there are a few basic guidelines to follow:

• Start as generally as possible; you can always narrow your search by adding terms and choosing to search 'Current List'.
• Be aware of Boolean terms like AND, OR and NEAR; if you try and use these as part of your search text it may be misinterpreted and unnecessarily narrow down your search. There are some good examples of how to best incorporate Boolean expressions on our site.
• Try limiting your search to specific fields like Title or Author/Speaker if you are looking for a specific item.
• Consider using Advanced Search for complex queries.

If you don't see the title you want on the site, you can request it through the content request form. You can access this form from the Help Central page of your Books24x7 site.

Books24x7 works with our publishing partners to make select content of companion CD's available on our service. We host content from the CD's that have unambiguous rights and truly add value to the content. Extra chapters, downloadable code examples, sample files and extra test prep questions are examples of content we will make available. We will not provide test prep engines, trial versions of software or other third party files where the rights are unclear.

If a title has CD content available, a link to the content will be in the Table of Contents, as well as in appropriate chapters. Also, a direct link to any companion websites is available via the Companion Website tool for applicable titles.