Edit a Multi-view Custom Channel

Multi-view channels can contain multiple languages, technologies, versions, and/or expertise levels; each combination of these selections presents a different channel view. A channel view displays the content within the channel selections.

To edit a multi-view custom channel

  1. From the Admin menu, select CONTENT >Channels. The Custom Channels page displays.
  2. Locate the multi-view custom channel you wish to modify.
  3. Click the channel name, or click More actions button, three vertical dots > the Edit button, a pencil Edit. The channel page displays.

  4. In the header, select the language, technology, version, and/or expertise. These selections make up the channel view you are editing.

    1. When you copied the multi-view channel, all channel views (languages, technologies, versions, and expertise levels) were copied within it.

      1. On the header, click the Language drop-down. Available languages display in a list.
      2. A channel header with the language drop-down circled in red
      3. Select the language(s) you want the channel to be available in.
        A new channel view is added for each selected language.
      4. In the Language drop down, select the language view you wish to edit.
      5. Click the Show button, a gray eye Show this view to learners to make the channel view available to learners when you publish the channel.
        6. Note: You cannot hide the English view of a channel.

  5. When you copied the multi-view channel, all channel views (languages, technologies, versions, and expertise levels) were copied within it.

    1. Select a language from the drop-down list.
    2. Click Edit. The Edit Channel page displays.
    3. Change the Title.
    4. Click Save and add content. The channel page displays.
    5. Repeat these steps for each language.

  6. Modifications to the channel header affect only the selected language view.

    1. In the channel header, select a language from the drop-down menu.
    2. Click Edit. The Edit Channel page displays.
    4. Enter a new Title for the channel. This title displays regardless of what channel view the learner selects.
      5. Note: Before proceeding, Skillsoft recommends that you change the copied channel title for each language on your site, regardless of whether you plan to use the channel in multiple languages or not. See step 1.
    5. Enter a Description.
      6. Note: The more text you enter into the description, the easier it is for your users to find the channel in their search results.
    6. In the Channel details section, choose a background image.
      • The background image displays at the top of the channel.
      • Channel images must be uploaded to Percipio in a 16x9 aspect ratio.
      • The recommended size for the image is 1920 x 1080px with a file size of no more than 300k
    7. Select your area and subject (for library placement) from the Subject drop-down list. You can select either Skillsoft or custom areas/subjects.
    8. Click Save and add content.
  7. Hide channel views you do not want your learners to access.
  8. Select the language of the channel you wish to modify from the language drop-down.
  10. Select the channel view you wish to edit by choosing the specific language, technology, version, and/or expertise level from the drop-downs in the header.

  11. Modifications to the content selections affect only the selected channel view (language, technology, version, and/or expertise selected in the header).

    1. In the channel header, select a language from the drop-down menu.
    2. On the channel page, add new content:
      • Click Add content from library: Search the Skillsoft library for existing content.
        1. Enter search terms and click Search button, a magnifying glass.
          2. Note: You can only search content in the language selected in the channel header. If no language options are available to you on the header, search results are in English.
        2. Optionally, use the filters to refine your search results.
        3. Click The Add button, plus sign in a blue circle next to the content to add it to the channel.

          4. You can include a selection of custom content, Skillsoft content, or a combination of both.If using Skillsoft content, ensure your users can view and access it by including them in audiences that are associated with the content license pools.

      • Click Add linked content from another source: The Add Linked Content page displays, and you can create a new external link for your channel. Once created, Percipio returns you to the channel page, with the new external link added to your channel. See Create an External Link for steps.
    3. If you added content but want to remove it before saving, click The Remove Content button, blue check mark inside a white circle.
    4. Click Done.

      5. The number of assets in each modality updates in yellow. To see the newly-added content, click the tabs.

  12. Modifications to the content selections affect only the selected channel view.

    1. In the channel header, select a language from the drop-down menu.
    2. Locate the content you want to remove from the channel.
    3. Click The remove button, a red circle with a white horizontal line in the middle. The content is removed from the channel list and the number of assets updates.
    1. In the Audiences section, click Select audiences.
    2. Search for the audiences you want to access the custom channel.
    3. Click for all audiences you wish to associate to the custom channel.
    4. Click Done. The Create Channel page displays again.
    5. Click Publish. The custom channel publishes to Percipio and is available to the users in your selected audiences
    Note: If you do not select an audience, the custom channel displays to all learners via the All users audience. If a learner is not entitled to content in the custom channel, an error message displays to him instead of the asset. To avoid this, select one or more audiences associated to the license pool in which the channel's content is included.
  14. Select one of the available actions:
    • Save and close: Saves your changes for modification or publication later, and places your channel into a Draft status. You can then associate the custom channel to an audience.
    • Publish:  Publishes your channel to Percipio, and places your channel into a Published status. By default, the custom channel is associated to the All Users audience. If you do not want all users in your organization to access the content within your custom channel, associate the custom channel to another audience.
      Note: It may take several minutes for the channel to display in the library and in search results.