New Features and Enhancements as of May 19, 2026
AI Updates
The items in this section highlight changes to AI elements in the platform so you can stay in compliance with your internal processes.
We will soon be releasing a new Aspire Journey, AI-Assisted Development with Claude, where your learners will use the Claude Haiku model with Claude Code as their development partner to create full-stack applications, alongside other AI offerings such as the AI assistant and Codex CLI.
You automatically receive this new journey with your Technology and Developer Skills Suite. AI content must be enabled on your site and the collection must be entitled in order for learners to see it.
New Settings
To help you better manage new features and enhancements that come out with this release, this section contains a summary of new settings that you can configure in Percipio.
You can now design, manage, and reuse branded email templates giving you more control over how you welcome and engage your users. This means they receive more consistent, localized, and branded communications.
Currently, you customize welcome and ad hoc emails directly in their associated email campaign. That customization process is going away and will be replaced with a new customization process located from Emails and Notifications > Email templates.
Access the new Email Templates process now and start creating your new customized welcome and ad hoc templates before your existing welcome email customizations get retired. Create as many templates as you want, with fully localized content and adapt them to fit your company culture and brand. After you publish your new templates, you can start adding them to the associated campaign.
IMPORTANT NOTE: By the end of May, any customized Welcome email messages that you made directly in the Welcome email campaign will no longer be available.
Analytics Updates
The items in this section showcase changes to reports and dashboards to help you more effectively and efficiently manage your programs.
The new Risk Dashboard provides you with a clear, actionable overview of compliance risk across your organization. By combining learner activity, assessment performance, and key risk indicators (KRIs), the dashboard helps you identify high‑risk areas, understand what is driving risk, and allows you to take timely corrective action.
For detailed information on how to read and interpret the data, please see the Risk Dashboard.
To help you reconcile differences in course titles and IDs, you now see an information icon in rows where a completion is credited via an equivalency. When you hover over the icon in the Status column for completed courses in the Assignment Detail by User report, you see which equivalency the learner used to achieve completion.
Please note: This enhancement is visible in the UI only and is not supported in the CSV export of the report.
To help you better identify, segment, and reconcile learner records across systems reporting, the Learner Activity report now includes additional user-identifying fields: User UUID, Login name, Email address, User status, and Content UUID. These new fields are not selected by default, so you must explicitly choose them when configuring or editing your report layout.
You can now download the full Overview dashboard as a PDF for inclusion in presentations and reports without having to download each chart as a separate image.
Manage, promote, and measure learning
The items in this section provide the tools you need to manage users and content, promote learning, and measure learning effectiveness on your bottom line.
You can now create language equivalency groups for your custom courses so that different language versions of the same course are treated as equivalent across assignments and learner workflows. This helps you support multilingual audiences without duplicating assignments for each language. Create these groupings from Content > Content relationships.
After you create the equivalency groups, you can create one assignment and learners can choose their preferred language version for that course. Completion of any equivalent language version counts toward assignment completion. In reporting, the Assignment Detail by User report shows which equivalent item each learner completed as part of the assignment.
For information on creating equivalency groups for custom content, see Create translation equivalency.
With this release, you can now efficiently reset course progress for many learners at once using a CSV upload. This gives you precise control over when learners must restart training, especially for compliance cycles and regulatory retraining.
To reset a course for multiple learners, go to Learning > Reset course progress.
When you reset a course in this manner, you:
- Ensure the learners restart courses from the beginning automatically on their next launch, without needing to respond to prompts or take any manual action.
- Override any assignment-level restart setting, so your reset decisions always take precedence.
- Preserve historical completion data for audit, compliance and reporting.
- See a new Reset Action column on the Course Reset Results page that clearly indicates whether a reset was processed or reverted.
With this release, you can now create and update multiple audiences at once with a CSV file and a guided, four-step workflow. This helps you set up or update large or complex audience structures much faster and with greater confidence in data quality.
For more information, see Bulk add audiences.
Usability Enhancements
The items in this section show where we are making improvements to the interface for a better experience.
Previously, the restart course action was hidden in an action menu; now, it displays as a dedicated button placed alongside the Retake Test button for better visibility and contextual relevance helping learners more easily restart a course.
When a learner selects to restart a course, the platform closes the existing course record saving progress and completion status and opens a new one. Learners may need to restart a course to update their completion certificates for certifications.
Learners can now access a new action menu directly from their in-progress certification path cards in the My Certification section of the Certification Center. This gives them the same access to actions such as remove, add to playlist, schedule learning time, and start study groups, that they already have on Recent Learning cards from the homepage. This helps them stay organized and engaged with their certification goals without leaving the Certification Center.
LX Design Studio Enhancements (Platform only)
The items in this section pertain to LX Design Studio, a suite of AI-driven apps and tools that allows you to easily design custom content tailored to your organization's policies, programs, and skills. LX Design Studio is available to customers who have purchased the Skillsoft Percipio Platform.
With this release, LX Design Studio and its apps: CAISY for Conversations, CAISY for Presentations, and Assessments, now support all Skillsoft Percipio platform languages including Arabic, a right-to-left language helping you meet your global audiences' needs.
Right-to-left language support is coming soon for the Course Designer, stay tuned.
LX Design Studio now supports collaborative review and commenting for your content, making it easier to gather feedback and manage content life cycle efficiently.
You can securely share a content item with peers or reviewers when it’s ready for review. Reviewers receive a secure link via email and in-app notification that takes them directly to the shared content, where they can add comments and provide feedback.
You can track all comments from multiple reviewers in one place, respond to them, and resolve them. You can also @mention users to draw their attention to a particular comment. This streamlines the review and editing process because it is contained in one place keeping all reviewers aligned on progress.
You get both email and in-app notifications when there is activity in comments. In LX Design Studio, a red dot indicator displays by the comment icon if you are in the content item. If you are not in that content item, you can see a red dot indicator in the bell notification icon in the top navigation. This helps you and your team stay on top of important activity no matter where you are in LX Design Studio and helps streamline your content creation workflows.
For details, please see one of the following:
You can now upload and manage custom actor images for CAISY for Conversations, giving you more control over the visual experience and helping you create more realistic, branded scenarios for your learners.
For more details on how to upload a custom actor, see Manage Personas.
LX Design Studio now provides enhanced publish settings at the workspace level, giving site administrators greater control over where and to whom content from a workspace can be published.
These controls help reduce the risk of accidental over‑publishing, especially for personal or tightly governed workspaces, while still enabling flexible publishing for organization‑wide learning content.
Site administrators can now configure publishing rules for each workspace directly from the Admin Dashboard. Only site admins—not workspace owners—can modify these publish settings:
- Allow publishing to all audiences including All Users. This is the default setting for all shared organizational workspaces.
- Allow publishing to all audiences except All Users. This is the default setting for personal workspaces.
- Restrict publishing to specific Workspace Member audiences (select up to 5). This option is intended for tightly controlled, member-only audiences. If you need broader flexibility, use one of the first two options instead.
- Restrict publishing to admins only, removes the quick publish option for non-admins.
For more information on publish settings, see Workspaces.
Skillsoft Coaching enhancements
For customers of Skillsoft Coaching, this section reports on changes made to Skillsoft Coaching and the platform to support the interaction.
To help you drive higher completion and clearer accountability in your group coaching programs, this release introduces:
- An improved learner homepage experience helping to keep learners on track for completing tasks. Learners now see:
- Progress bar that shows all tasks for the program and overall completion status.
- Overdue tasks with links to the task page
- Tasks grouped into required resources (content for an upcoming session) and required actions (such as setting goals or completing surveys).
- Enhanced email communications to remind learners of upcoming engagements: Learners now receive a welcome email prompting them to get started, calendar invitations, session reminder and cancellation messages, task reminders, and remeasurement emails.
- More streamlined way to configure pre-work and supporting materials for each session: From the Enterprise dashboard you can now search and filter for content, get content recommendations, and add your own custom content for a more focused experience. You can set these items as optional or required.
Coming Soon reminders, in case you missed it
The items in this section highlight changes to AI elements in the platform so you can stay in compliance with your internal processes and guidelines.
When you allow Skillsoft to collect the learner side of the conversation during a CAISY interaction, you now have the ability to set how long Skillsoft retains that data. When AI optimization and improvements setting is on, by default, Skillsoft retains the data for 180 days. You now have the option to reduce it to 30, 60, or 90 days.
Please note that if you do shorten the retention period, you may limit our ability to improve AI feedback and accuracy and learners only see their conversation history for that retention period.
When learners upload certification files AI will automatically capture certification details and confirm that the uploaded file represents a professional certification, avoiding reliance on manual entry and improving accuracy and consistency at the point of submission.
Learners can review and adjust the extracted information before submitting. This enhancement gives managers and HR greater confidence in the validity of uploaded certifications while ensuring more complete and representative certification reporting.
ILT Administration, now called the ILT Control Center, is getting a redesigned, insight‑driven experience that makes managing live training faster and more intuitive. A new dashboard surfaces actionable insights—like learners awaiting approval, low‑enrollment classes, missing attendance, and courses that need new classes—so administrators can act immediately. Clear, tabbed navigation now separates courses and classes, with enhanced tables, smarter search, persistent filters, and a dedicated drill‑down for all classes for complete visibility. Together, these updates reduce admin effort, preserve context as you work, and give you sharper control over ILT scheduling, enrollment, and outcomes.