User Login Experience

Percipio guides users through a five step process when they log in.

Process Details and Options

Step 1: Depending on how you configured Percipio, users enter either corporate credentials or Percipio credentials to log into Percipio.

Skillsoft recommends setting up Percipio to use corporate credentials (single sign-on or SSO) so users do not have to remember a separate login name and password. If you choose manual or bulk upload to create user accounts, you have three options available that impact the user experience during this step:

  • Choose to have Percipio send users a welcome email with a link that automatically logs the user in the first time.

  • Require users to reset their password on first sign in.

  • Require multi-factor authentication (MFA). In addition to login credentials, the user must also supply a 6-digit code upon login. Users receive the code in the email address associated with their Percipio account.

Step 2: Skillsoft provides the option for you to set up a custom use policy if your standards require it. Selecting this option requires all users to accept the use policy before they can gain access to Percipio for the first time.

Step 3: If user accounts are missing emails or passwords, you have the option to allow Percipio to ask users for that information and provide a contact if they have trouble. This option would not apply if you configured Percipio to use corporate credentials.

  • Identify a contact person at your company for user account questions.

  • Allow Percipio to collect a user's email address if their account does not have one.

  • Prompt users without an email to provide security questions for unassisted password reset.

    Note: Users who are not associated with a license pool, and only have access to Percipio Compliance, are not prompted to specify security questions.

Step 4: Users are prompted to select skills they want to build. They can choose to skip the selection process or spend a couple of minutes choosing skills important to them. Selecting skills helps Percipio provide a customized learning experience for the user. If the user skips selecting skills, they can do it any time from the Skills section of their profile.

Step 5: After the learner completes steps 1 through 4, they can start learning.

Configurations and the User Experience

Depending on your corporate policies and technology, explore the following configuration options and the resulting user experiences.

Logging in with corporate credentials

Skillsoft recommends setting up Percipio to use corporate credentials so users do not have to remember a separate username and password. This is called single sign-on (SSO). To use SSO with Percipio, you need an Identity Provider (IdP) that uses the Secure Assertion Mark-up Language (SAML) 2.0 standard. For details on setting up this configuration see Single Sign On.

Logging in with Percipio credentials

The following scenarios use manual or automatic bulk imports to create and maintain user accounts.

Mobile and Compliance only users