Contents

Welcome to the Skillport 8 Knowledge Base Web Accessibility Enable Web Accessibility Enable Forms Mode for JAWS Print Documentation Print Documentation for Skillport Learner Print Documentation for Skillport Administrator Print Documentation for the Skillsoft Learning App and Skillport Mobile Print Documentation for Instructor-led Training Upgrade Considerations Key Goals and Enhancements Features That Are No Longer Supported SCM Changes Books24x7 Changes Feature Comparison Between Books24x7 and Skillport 8 Differences Between SkillPort 7 and Skillport 8 for Administrators Differences Between SkillPort 7 and Skillport 8 for Learners Differences Between Skillport 8 and Skillport 8 Books Limited View Skillport 8 for Learners Localized Skillport 8 Learner Help Systems Getting Started What is Skillport? New Features in Skillport Learner Learner Tutorials Register Yourself Sign In and Log Out Retrieve Your User ID Reset Your Password My Profile My Notes Languages Select Additional Content Languages for Browse and Search Security Contact Customer Support Site Navigation The Skillport Header What's New Page Learning Plan Page Browse The Library Community Page Skillport Language Options Change your Skillport Site Language Change the Default Library Content Language Find Learning Content in Other Languages Browse and Search The Library Browse the Library Library Browse Results Page Bookmark a Location in the Library Search the Library Search Results Page Keyword Search Advanced Search Learning Plan Learning Plan Tabs Sets and Series Development Plan Set Request Approval of a Development Plan Privileges in Learning Plans Viewing Your Learning Plan View Your To Do List View Your Assignments View Your Bookmarks Managing Sets Create a Set Edit a Set Name Add a Note to a Set Reorganize Sets Hide or Unhide a Set Delete a Set Managing Assets in your Learning Plan Add an Asset Add a Series Add a Learning Event Edit an Asset within your Learning Plan Add a Note to an Asset Reorganize Assets Hide or Unhide an Asset Remove an Asset My Approvals View Your Approval Requests Request a Waiver for an Asset Request Approval for a Course Restart Learning Assets Types of Learning Assets Recurring Assets Assets That You Can Restart Share an Asset with Others Evaluate an Asset Print a Certificate of Completion Learning Programs and Live Learning Courses Enroll in a Learning Program or Live Learning Course Join a Live Learning Session Withdraw from a Learning Program or Live Learning Course Request a Waiver for an Asset in a Learning Program Completions Learning Program Completion Live Learning Completion Asset Viewers Common Viewer Actions Access Help Save an Asset to your Learning Plan View a Companion Website View a Citation View the Terms of Use Download Download an Asset Download Content Notes View your Notes Add a Note Edit a Note Remove a Note Comments View Comments Add a Comment Edit a Comment Remove a Comment Report Abuse Book Viewer Book Features Bookmarks Chapter Downloads LiveTables LiveEquations Import an Equation Using LiveEquations Audio Books e-Reader Compatibility Warning Messages Using the Book Viewer View a Book Search in a Book Purchase a Book Video Viewer View a Video Search in a Video Live Event Viewer Test a Live Event's Streaming Request Help during a Live Event View a Live Event Interact via Twitter Respond to a Survey Download and Play Courses Offline Install the Skillsoft Course Manager Download a Course Download Content Play the Course Offline Learner Transcript Learning Transcript Page View Your Learner Transcript Print a Learner Transcript Community Community Workflow Community Home Page Community Profile Make Your Profile Public Make Your Profile Private Following Follow a Community Member View Followers and People You Are Following Community Stream View the Community Stream Filter the Community Stream Comments Add Comments Edit or Delete a Comment Rate a Comment Recommendations Recommend an Asset Remove an Asset Recommendation Searching within Your Community Search for a Person Search for Comments Community Score View Your Community Score Build Your Community Score How Your Community Score is Generated Report Abuse Instructor Led Training (ILT) Instructor Led Training Sessions Page ILT Courses Access ILT Courses View the ILT Course Details Page View Course Details Add or Remove a Course in the Watchlist ILT Sessions View ILT Sessions View ILT Session Details Enroll in an ILT Session Withdraw from an ILT Session Join a Dialogue Live Session Approval Manager Approval Manager Page Approve or Deny an Approval Request Revoke an Approved Waiver View Your Approval History Print an Approval Requests Report Print a Development Plans Report Skillsoft Learning App Install the App Signing in to the App Accessing Content About Sets Content Types Audio books Books Courses Summaries Videos About Settings Skillsoft Learning App Release Notes Known Issues Skillsoft Learning App v3.2 - April 2016 Skillsoft Learning App v3.1.1 - February 2016 Skillsoft Learning App v3.1 - January 2016 Skillsoft Learning App v3.0 - December 2015 Skillsoft Learning App v2.0.1 - August 2015 Skillsoft Learning App v2.0 - July 2015 Skillport Mobile Skillport Mobile Skillport Mobile User Guide Skillport Mobile FAQs Allow Pop-Ups Training Credits Search Training Credit Courses View Your Credit-Based Training Progress Print a Certificate of Completion for Credit-Based Courses Web Accessibility Enable Web Accessibility Enable Forms Mode for JAWS Icons Approval Manager Icons Asset Viewer Icons Book Viewer Icons Video Viewer Icons Live Event Viewer Icons Community Icons Learner Transcript Icons Learning Plan Icons Skillport 8 for Administrators Getting Started with Skillport Administrator Features for Super Administrators What's New in Skillport 8i for Administrators New Features in Skillport Administrator Administrator Tutorials Search for Assets and Folders Search Tips Search Configuration Manage Information in Tables Resize Panes Hyperlinks Users and Groups User Roles User Privileges Important Information about Custom User Privileges Default User Privileges by Role Default User Privileges for Company Admins Default User Privileges for Admins Default User Privileges for Managers ILT Privileges Custom User Privileges Create a User with Custom User Privileges User Management Create a New User Create a New Group Working with Users Find a User Activate or Deactivate a User Unlock a User's Account Force a Password Change Delete a User Activate Pending Users Assign or Remove an Approval Manager Working with Groups Organizational Groups Find a Group Activate or Deactivate the Members of a Group Modify the Members of a Group Change the Parent Group for a Group Force a Password Change for a Group Delete a Group Advanced Groups Create an Advanced Group Select an Advanced Group to Administer Settings Configurable for Advanced Groups Assignment Groups Assignment Groups versus Organizational Groups Working with Assignment Groups Create an Assignment Group Granting Access to Content Entitlements vs. Assignments Java-Free and Java-Dependent Content How Assigned Content Displays in a Learning Plan Working with Entitlements Modify Books24x7 Collection Entitlements Inherited versus Explicit/Individual Assignments Entitle Content Remove Content Entitlements Working with Assignments Asset Type/Subtype Map Digital Books vs. Print Books Custom Content Assign or Deassign Assets in the Library Managing Assets in Learning Plans Assign an Asset to a Learning Plan Remove an Asset from a User's Learning Plan Create and Assign a Learning Event in the Learning Plan Managing Development Plan Sets Development Plan Set Approve or Deny a Development Plan Set Assign an Asset to Users' Development Plan Folders Create and Assign a Learning Event for a Development Plan Recurring Assets (Compliance) Compliance Understanding Recurring Assets Recurring Assets vs. Assets That You Can Restart Assets That Learners Can Restart Important Information About Recurring Assets Advanced Compliance Overview Advanced Compliance Limitations in Skillport Advanced Compliance Administrator Tutorials Working with Users View or Edit User Information Assign a Learning Plan to a User Assign an Exemption or Equivalency to a User Delete an Exemption or Equivalency from a User Assign User Completions Run a User Report Working with Demographic Groups About Demographic Groups Create a Demographic Group Delete a Demographic Group Assign a Learning Plan to a Demographic Group Edit Learning Plan Assignments Assign an Exemption or Equivalency to a Demographic Group Delete an Exemption or Equivalency from a Demographic Group Assign Group Completions Learning Programs Learning Plan Assignments Initial Training Retraining Stringency Rules Inherited Learning Plan Assignments Removal of Prior Course Starts Editing Demographic Group Due Dates and Learning Assignments Create a Learning Program Edit a Learning Program's Contents Copy a Learning Program Inactivate a Learning Program Content Library View Course Information Edit Course Information Add a New Course to the Library Inactivate a Course Completion Criteria Set Global Completion Criteria Set Course-Specific Completion Criteria Completion Criteria Settings Reset Course Test Attempts Set the Player Logo Prerequisite Courses Create Prerequisites Edit Prerequisites Equivalent Courses Create Equivalent Courses Edit an Equivalent Course Delete an Equivalent Course Exemptions and Equivalencies Questionnaires Create a New Questionnaire Edit an Existing Questionnaire Assign a Questionnaire Review and Comment On a Questionnaire Reports Report Types Group Reports User Reports Email Notification Reports General Administrative Reports Questionnaire Reports Create a Report Saved Reports Reporting Dashboards Configuring the Dashboard Create a New Chart Edit a Chart Copy a Chart Delete a Chart Publish or Unpublish a Chart Configure Dashboard Settings Configure Dashboard Layout Working with the Dashboard View Chart Data Expand a Chart to Full Screen Display Drill Down Chart Information Export a Chart as an Image Export Chart Data to a CSV File Print a Chart Setup Initial Setup Security Setup Email Notifications Email Types Email Notifications Create a Custom Email Customizable Email Fields Edit Email Setup Options Advanced Compliance Glossary Enrollments and Waivers View Current Enrollments Enroll Users or Groups Approve Pending Enrollment Requests Withdraw a User or Group Grant Waivers to a User Grant Waivers to Multiple Users Batch Add/Update (Users & Groups) Add or Update Multiple Users (Batch Add) User CSV Template Assign Custom Privileges in the User CSV Template Add or Update Multiple Groups (Batch Add) Group CSV Template Completing the Group CSV Template Grant Multiple Waivers for a Learning Program (Batch Add) Waiver CSV Template Batch Upload Report Viewing Batch Upload Reports Batch Upload Report Details Send Email Learning App Email Notification Content Library The Library Library Workflow Library Permissions Browse the Catalog Search the Catalog Working with Browse Views Browse View Workflow Important Information About Browse Views Examples of Library Organization Browse Views vs. Entitlement Views Create a Custom View Folder Designate the Library's Browse Views Designate the Library's Featured Topics Working with Folders Folder Overview Create a Root Folder Create a Custom Folder Rename a Folder Unlink a Linked Folder Edit a Folder's Properties Copy Folders and Assets into Other Folders Reorder Folders and Assets Remove Content from a Folder Remove a Folder Folder Icons Working with Series Important Information about Series Create a Series Edit a Series' Contents Remove a Series Working with Assets in the Library What is a Stock Asset? What is a Custom Asset? Copy an Asset Hide or Unhide Assets Edit a Custom Asset's Image Content Types About Active Content Active Content Types About Passive Content Passive Content Types Learning Programs Important Information about Learning Programs Learning Program Completion Criteria Create a Learning Program Copy a Learning Program Edit a Learning Program Add or Remove Assets from Folders Add or Remove Child Folders Reorder Assets and Folders in a Learning Plan Edit the Properties of a Folder View Existing Learning Programs Delete a Learning Program External Learning Objects (ELOs) Create an ELO Edit an ELO Remove an ELO Dialogue Live About Dialogue Live Sessions Instructor Led Training (ILT) Instructor Led Training Tutorials Getting Started with ILT Overview ILT Terms ILT Roles Assign an ILT Role to a User Generate and Export a Learner Report Upload User Roles User Roles Template User Related ILT Records ILT Course and Session Manager Dashboard Courses View Courses View ILT Course Details Create a New ILT Course Add Administration Details to a Course Select a Facility for a Course Select a Classroom for a Course Edit a Course Copy an ILT Course Activate or Deactivate a Course Delete a Course Session Manager View Sessions View Session Details Create a New Session Add Administration Details to a Session Confirm a Session Open/Close a Session to Enrollment Edit a Session Copy a Session Cancel an ILT Session Delete a Session Print a Session Email Learners Enrolled in a Session Export a Learner Report ILT Email Notifications Resources View Resources Search Resources Facilities View Facility Information Create a New Facility Edit a Facility Activate or Deactivate a Facility Delete a Facility Classrooms View Classroom Information Create a New Classroom Edit a Classroom Activate or Deactivate a Classroom Delete a Classroom Contacts View Contact Information Create a New Contact Edit a Contact Activate or Deactivate a Contact Delete a Contact Upload ILT Content Upload a Batch of ILT Content Contacts Template Facilities Template Classrooms Template Courses Template Currency Codes for the ILT Course Batch Add CSV File Content Language Codes for the ILT Courses Template Spoken Language Codes for the ILT Courses Template Sessions Template Enrollments Template ILT Event Journals Instructor Features Sessions I am Teaching Manage Enrollments Enroll Learners in a Session Withdraw Learners from a Session Moving Learners to the Waitlist View Attendance Entering Results Quiz Results Skillsoft Advantage About Skillsoft Advantage Content Entitling Skillsoft Advantage Content Keywords Understanding Keywords View Existing Keywords Create a Keyword Link a Keyword to Assets Unlink Assets from a Keyword Copy a Keyword's Linked Assets Edit a Keyword Delete a Keyword Evaluations Skillsoft Default Evaluation Create an Evaluation Preview an Evaluation Edit an Evaluation Copy an Evaluation Link an Evaluation to Learning Content Menu Options When Linking Evaluations Delete an Evaluation Credentials Create a Custom Credential Edit a Custom Credential Add or Remove Assets from a Custom Credential Edit Information about a Custom Credential Edit an Asset in a Custom Credential Activate or Deactivate a Custom Credential (Training Credit) Delete a Custom Credential Skillsoft Publisher Skillsoft Publisher Upload Passive Content Monitor Community Abuse Display The Skillport Learner Interface Log In Page Logout Page What's New Page Configuring the Skillport User Interface Configuring Skillport Learner Workflow What's New Page Options Certificate of Completion Graphics Default View Sign In/Log Out Page Options Navigation Navigation Quick Links Toolbar Skins Options Registration Web Site Colors Login Text Customizations Web Site Settings Configuration Features Books24x7 inGenius (Community) Assign or Remove a Social Community Administrator ILT ILT Workflow Extended Attributes Understanding Extended Attributes View Extended Attributes Create a New Extended Attribute Edit an Extended Attribute Reorder an Extended Attribute Activate or Deactivate an Extended Attribute Delete an Extended Attribute ILT Site Settings Publisher Completion Criteria Set Global Completion Criteria Set Course-Specific Completion Criteria Completion Criteria Settings Existing Completions Existing Completions for Compliance Content Completion Criteria Configuration Course Restart (Course-Specific Only) Notification Management Getting Started with Notification Management Emails and Email Templates Email Recipients Advanced Group Support Non-Customizable Emails Notification Management Workflow Instructor Led Training (ILT) Emails Types of ILT Emails Calendar Objects Deactivating Emails Support for Multiple Languages Multiple Language Support - ILT Emails Multiple Language Support - All Other Skillport Emails Working with Email Templates Managing Emails Skillport Events View the Events That Trigger Emails Activate or Deactivate an Email Change the Email Template Used for an Email Managing Templates View Existing Templates Preview a Template Activate a Template Create a Template Edit a Template Deactivate a Template Delete a Template Variables Variables in Development Plan Templates Variables in Instructor Led Training (ILT) Templates Variables in Learning Program Templates Variables in Learning Plan Templates Variables in User Management Templates Notification Settings Learning Plan Settings Search Self-Registration User Profile Fields Edit a Standard User Profile Field Create a Custom User Profile Field Edit a Custom User Profile Field Specify Localized Values for Custom User Profile Fields Delete a Custom User Profile Field Change the Display Order Batch Add/Update Custom User Profile Fields Configure User Profile Settings Language Report Configuration Web Site Switches Additional Deployment Options Reports Getting Started with Reporting Reporting Overview Reporting Interface User and Admin Privileges Managing Reports Understanding Reports Run a Report Save a Report Email Notifications Configure Email Notifications Download a Saved Report Delete a Saved Report Managing Schedules Understanding Schedules Understanding Date Settings Create a Schedule Activate or Deactivate a Schedule Edit a Schedule Delete a Schedule Managing Templates Understanding Templates Create a Personal Template Understanding Filters Understanding Report Activity Dates About Learner Activity and Activity Dates Select Report Activity Dates Select Groups and Users Select Assets Apply Additional Filter Options Apply Custom Filters Apply Event Filter Options Understanding User Profile Filters Apply User Profile Filters Select inGenius Communities Select Display Options Understanding Time Zones and the Time Zone Selector Edit a Personal Template Delete a Personal Template Sharing Personal Templates Understanding Shared Templates Share a Personal Template Edit a Shared Template Delete a Shared Template Unshare a Template Managing Charts Understanding Charts Show Chart Parameters Create a Personal Chart Template Modify Chart Activity Dates Replace a Chart Managing Data Export Reports Understanding Data Export Reports Creating Export Reports Workflow Creating and Modifying Display Fields Modify Additional Display Options Creating a Schedule for Data Export Reports Retrieving Report Results Report Definitions Understanding a Report Definition User User Listing Summary by Group Detailed by Group Detailed by User User Listing - Summary by Approval Manager Detailed by Approval Manager User Privilege User Privilege Summary by Group User Privilege Detailed by Group Learning Activity Summary by User Summary by Group Asset Activity by Group Asset Activity by User Asset Activity by User with Lessons Learning Plan User Learning Plan Detailed User Learning Plan Summary by Content and Group Group Learning Plan Assignments Development Plan User Participation Total User Participation Chart User Participation By Group User Participation Summary by Group inGenius inGenius - User Summary by Community inGenius - Detailed by Community inGenius - Most Active Users Content Content Activity Summary by Content Course Activity by Content Content Completion Chart Total Duration (minutes) Chart Learning Event Most Popular Titles KnowledgeCenter Access Access Summary By KnowledgeCenter Access Summary By KnowledgeCenter and User Activity by KnowledgeCenter Skillsoft Advantage Access Access Summary By Skillsoft Advantage Access Summary By Skillsoft Advantage and User Activity by Skillsoft Advantage Business Exploration Series Access Access Summary By Business Exploration Series Access Summary By Business Exploration Series and User Activity by Business Exploration Series Learning Program Tips and Best Practices for Learning Program Reports Summary by Learning Program Summary by Group Summary by User Learning Program Detailed by User Matrix by Learning Program Live Learning Tips and Best Practices for Live Learning Reports Summary by Live Learning Summary by Group Summary by User Live Learning Detailed by User Matrix by Live Learning Credentialing Summary by Credential Summary by User Detailed by Credential ILT Course and Session Summary by ILT Course Detailed by ILT Course and Session ILT Student Roster Detailed by Session and Course Detailed by Course and User Detailed by User Books and Videos Subscription Subscription Summary Individual Usage Detail Books and Videos Content Activity Summary by Asset Detailed by Asset inGenius inGenius - Content Summary by Community Summary by Asset Category inGenius - Detailed by Content inGenius - Most Recommended Assets inGenius - Most Commented Assets Training Effectiveness Executive Overview User and Content Statistics Content Usage Statistics Content Evaluation Summary by Evaluation Detailed by Evaluation Linked Evaluations by Asset System Skillport User Login Summary by Group Detailed by Group Total Logins Chart User Login Activity Chart New Registrations Skillport Registrations Chart Library Library Summary Library Detail Credential Catalog Learning Program Listing Assignments by Group Access by Source and Device Access Summary by Content Access Detailed by User Support Client Community Diagnostics Run Active Sessions Report View Active Sessions Report System Requirements Computer Requirements Windows Mac OS X Hardware Requirements Browser Support Recommended Browser Settings Third-Party Software and Plug-ins JRE Support Web Accessibility Windows 7 Accessibility Information JAWS on Windows Test Matrix Section 508 VPAT Unsupported Features and Products Language Support Thin Clients Desktop Applications and Plug-ins Mobile Requirements Mobile Requirements Allow Pop-Ups Skillport 8 Release Notes Known Issues in Skillport 8 Skillport 8 Bug Fixes by Release Skillport 8 Patch 60 (8.0.6057) December 2016 Skillport 8 Patch 59 (8.0.5917a) November 2016 Skillport 8 Patch 58 (8.0.5818) October 2016 Skillport 8 Patch 57 (8.0.5723b) September 2016 Skillport 8 Patch 56 (8.0.5632a) September 2016 Skillport 8 Patch 55 (8.0.5516a) August 2016 Skillport 8 Patch 54 (8.0.5425) July 2016 Skillport 8 Patch 53 (8.0.5328) July 2016 Skillport 8 Patch 52 (8.0.5221a) June 2016 Skillport 8 Patch 51 (8.0.5120) May 2016 Skillport 8 Patch 50 (8.0.5035c) May 2016 Skillport 8 Patch 49 (8.0.4924) April 2016 Skillport 8 Patch 48 (8.0.4823) March 2016 Skillport 8 Patch 47 (8.0.4724) March 2016 Skillport 8 Patch 46 (8.0.4623) February 2016 Skillport 8 Patch 45 (8.0.4543) January 2016 Skillport 8 Patch 44 (8.0.4469) December 2015 Skillport 8 Patch 43 (8.0.4433) November 2015 Skillport 8 Patch 42 (8.0.4372) October 2015 Skillport 8 Patch 41 (8.0.4323) September 2015 Skillport 8 Patch 40 (8.0.4266) September 2015 Skillport 8 Patch 39 (8.0.4223) August 2015 Skillport 8 Patch 38 (8.0.4168) August 2015 Skillport 8 Patch 37 (8.0.4124) July 2015 Skillport 8 Patch 36 (8.0.4075) June 2015 Skillport 8 Patch 35 (8.0.4022) June 2015 Skillport 8 Patch 34 (8.0.3981) May 2015 Skillport 8 Patch 33 (8.0.3918) April 2015 Skillport 8 Patch 32 (8.0.3875) March 2015 Skillport 8 Patch 31 (8.0.3815) February 2015 Skillport 8 Patch 30 (8.0.3786) February 2015 Skillport 8 Patch 29 (8.0.3739) January 2015 Earlier Releases Skillport 8 Patch 28 (8.0.3664) December 2014 Skillport 8 Patch 27 (8.0.3616) November 2014 Skillport 8 Patch 26 (8.0.3564) October 2014 Skillport 8 Patch 25 (8.0.3515) September 2014 Skillport 8 Patch 24 (8.0.3464) September 2014 Skillport 8 Patch 23 (8.0.3413) August 2014 Skillport 8 Patch 22 (8.0.3362) July 2014 Skillport 8 Patch 21 (8.0.3329) June 2014 Skillport 8 Patch 20 (8.0.3285) May 2014 Skillport 8 Patch 19 (8.0.3265) May 2014 Skillport 8 Patch 18 (8.0.3241) April 2014 Skillport 8 Patch 17 (8.0.3218) March 2014 Skillport 8 Patch 16 (8.0.3180) February 2014 Skillport 8 Patch 15 (8.0.3163) February 2014 Skillport 8 Patch 14 (8.0.3138) January 2014 Skillport 8 Patch 13 (8.0.3109) December 2013 Skillport 8 Patch 12 (8.0.3079) November 2013 Skillport 8 Patch 11 (8.0.3062) November 2013 Skillport 8 Patch 10 (8.0.3041) October 2013 Skillport 8 Patch 9 (8.0.3007) October 2013 Skillport 8 Patch 8 (8.0.2992) September 2013 Skillport 8 Patch 7 (8.0.2968) September 2013 Skillport 8 Patch 6 (8.0.2914) August 2013 Skillport 8 Patch 5 (8.0.2870) July 2013 Skillport 8 Patch 4 (8.0.2769) June 2013 Skillport 8 Patch 3 (8.0.2719) June 2013 Skillport 8 Patch 2 (8.0.2656) May 2013 Glossary of Terms Approval Manager Archive Asset Assigned Learning tab Community Course, Instructor Led Training Development Plan Development Plan Set e-Reader General Set Learning Asset Learning Event Learning Plan Learning Transcripts Library Live Learning session Open Window Personal Learning tab Quick Link Recurring Asset Search Series Series Subsets Session, Instructor Led Training Set Skillport Header To Do List Training Credits Index